Effective Date: 25/11/2014
1. Information We Collect
a. Information You Provide
We may collect personal information that you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Billing and payment details
- Account details for trading platforms or brokers
- Any other details you submit through forms, email correspondence, or support requests
b. Information Automatically Collected
When you interact with our website or services, we may collect certain information automatically, including:
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken on our website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and payments
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Share relevant information with brokers or third-party services to enable functionality
- Comply with legal obligations
- Send administrative notifications, updates, and marketing materials (with your consent)
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Brokers and Trading Platforms: Information necessary to integrate your trading accounts, execute trades, or provide trading-related services.
- Service Providers: Third-party companies that assist us with payment processing, data analysis, website hosting, or customer support.
- Legal Authorities: When required by law or to protect our rights, users, or business operations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
- Other Relevant Services: Entities that assist in providing analytics, compliance, or account-related services essential to our operations.
4. How We Protect Your Information
We take reasonable technical and organizational measures to safeguard your personal information, including:
- Secure server environments
- Encryption of sensitive data
- Regular audits of our security practices
However, no system can guarantee complete security. Use our services at your own risk.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, improve functionality, and provide tailored content.
You can manage or disable cookies through your browser settings. However, doing so may affect your ability to access certain features of our website.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for processing your data
- Opt-out of receiving marketing communications
- Request data portability or restriction of data processing
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services signifies your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Vestor Finance
Email: [email protected]